How to delete your Glass Prompter data

Effective date: 2026-05-21 (auth-provider list reduced to Apple + Google as Facebook Login is currently disabled)

This page exists to satisfy the data-deletion notice requirement of identity providers (currently Google) and to give you a clear, single-page recipe for removing your Glass Prompter account.

TL;DR

You can delete your Glass Prompter account at any time, and the deletion is irreversible and cascading: it removes your profile, scripts, paired-device records, session history, pairing codes, Pro purchase record, audit log, and your authentication record on our identity provider (Supabase). Apple or Google account-level deletion is separate and remains your responsibility on their platforms.

In the iOS app (fastest)

1. Open Glass Prompter on your iPhone.
2. Tap Settings (bottom tab).
3. Scroll to Account → Delete my account.
4. Confirm with Sign in with Apple (re-authentication is required within the last 5 minutes, so a stolen session cannot trigger a deletion).
5. Tap Delete forever.

The deletion runs server-side in one transaction. Within a few seconds, your scripts and account are gone.

By email (if you can't access the app)

Email privacy@glassprompter.com from the email address on your account with the subject "Delete my account". We will verify your identity and process the deletion within 30 days (GDPR) or 45 days (CCPA), typically within a few business days.

What gets deleted

All of the following, in one cascading operation:

• Profile record (Apple/Google user identifier, email, display name).
• All scripts you have created (decrypted, then removed; encrypted backups roll off the 30-day window separately).
• Folder structure.
• Paired-glasses device records and device tokens.
• Pairing codes.
• Session history (which scripts were cast to which glasses, when).
• Pro purchase record (the Apple StoreKit transaction itself is on Apple's side; see below).
• Audit log entries (decrypt + export events) for your account.
• Your authentication record in our Supabase project.

A tamper-evident proof row (HMAC-SHA256 hash of your user ID + deletion timestamp, not reversible to the user ID) is written to a deletion log so we can prove the deletion occurred if later asked, without retaining anything that links back to you.

What you need to do separately

• Apple in-app purchase: Glass Prompter Pro is a one-time purchase, not a subscription, so there is nothing to cancel on Apple's side. We revoke your Pro entitlement in our database immediately when you delete your account, but Apple retains the underlying purchase record on your Apple Account; if you later create a new Glass Prompter account, you can use "Restore Purchases" to recover the Pro unlock without paying again.
• Apple Sign in with Apple linkage: when you delete your Glass Prompter account we call Apple's /auth/revoke endpoint to release the Sign-in-with-Apple credential. If for any reason that revocation fails, you can manually revoke our app's access at Settings → [your name] → Sign in with Apple on your iPhone and remove Glass Prompter from the list.
• Google linkage: if you signed in with Google, the identity provider retains its own record of the connection. To revoke that on their side:
  • Google: myaccount.google.com → Security → Your connections to third-party apps & services → Glass Prompter → Remove access. Removing access on the provider side prevents future sign-ins; it does not undo data already deleted from our systems.

Residual backups

After deletion, residual copies of your data may remain in our encrypted off-site database backups (AES-256-GCM, GPG-encrypted) for up to 30 days for production (3 days for staging) before the lifecycle rule on our backup bucket rolls them off. These backups are restored only in a disaster-recovery scenario; we do not consult them for routine access.

Verifying a deletion

If you need written confirmation that your data was deleted (e.g. for a regulatory request), email privacy@glassprompter.com and we will provide a deletion certificate that references the tamper-evident proof row described above.

Questions

privacy@glassprompter.com